YOUR CLOSET. OUR WORKTABLE. BACK HOME.

Repair, without the runaround.

Build your order, pack your clothes and send them to our Delaware hub. We'll take care of the repairs and return journey.

01

Tell us what needs fixing.

Choose a garment, select the repair and add any useful details. Gather at least $125 in repairs before checkout.

For a hem, give the finished length or follow the confirmed marking instructions before shipping. For an unusual repair, request an assessment.

A shirt receiving a replacement button
Clean clothes being packed into a secure box
02

Pack with a little care.

  • Send clean, completely dry garments.
  • Identify each garment and its requested repair.
  • Use a sturdy box and protect the contents.
  • Include the order reference and follow your shipping instructions.

Use your own suitable box or a TailorClinic kraft cube. Keep the shipping label on the exterior of the closed box. A branded box is not required.

03

A little patience.
A lot more wear.

Repairs typically take 2–4 weeks after your package is received. Shipping time is additional. Follow receipt, repair, quality check and return updates through order tracking.

Choose this service for clothes you can spare for a while. Time-critical event garments need a different plan.

Folded clothes arriving home in a shipping box
A SIMPLE BOX. A FRESH START.

Pack your favorites
for the journey.

A sturdy box, carefully packed. Use your own suitable shipping box or the confirmed TailorClinic packaging option offered with your order.

Closed kraft shipping box with exterior top label

Ready to ship.

Use a sturdy shipping box with enough room for your repairs. Attach your shipping label to the exterior of the fully closed box.

Six kraft cube boxes collapsed flat for storage

Ready when you are.

One six-box prepaid shipping kit is free at signup and every annual renewal. Order extra kits or pay inbound shipping yourself after using the included six shipments.

A branded box is optional. Your confirmed shipping instructions specify package limits, carrier requirements and any supplied label.

PICK YOUR SHIPPING PATH

Send it your way.

Shipping benefits depend on membership. Keep the package receipt until your order is received.

Members

Use the prepaid label supplied through your order. Enter accurate package measurements and weight when requested, attach the label securely, and follow its carrier's drop-off instructions.

Unlimited free shipping of repaired clothes back to you is included with membership, with $125 in repairs per box after member discount.

Non-members

Arrange and pay for shipping to TailorClinic using the instructions provided with your confirmed order. Retain your tracking number.

Return shipping is $24.95 per order.

Our Delaware hub

TailorClinic · 8 Germay Dr · Wilmington, DE 19804
Wait for your confirmed order and shipping instructions before mailing garments.

BACK IN YOUR WARDROBE. BACK IN YOUR LIFE.

What's waiting in
your repair pile?

Gather the small fixes you've been putting off.
Let's get your favorites ready to wear again.

Start your repair order ↗
Mail-in repairs
$125 repair minimum
Start your order